Privacy Policy

Effective Date: 13 June 2026

At Kayen Fitness, we respect your privacy. This policy explains how we handle your data across our website and mobile app.

1. What we collect

• Account info: Email, name, and contact details.

• Feedback & Forms: Information you provide via waitlists or surveys.

• Trainer verification: Professional certifications and insurance documents for Founding Trainers.

• Technical data: Location (for matching), device info, and app usage stats.

1. How we use your data
   We use your info to match you with the right trainers, improve our Beta matching algorithm, and keep you updated on Kayen. We don't sell your data to third parties.

2. Third-party processors
   We use trusted partners to keep Kayen running:

• Supabase (Data storage in London/Ireland)

• Sentry (Error tracking)

• OpenAI (Goal suggestion tools)

• postcodes.io (Postcode-based matching)

• reCAPTCHA (Website security)

1. Cookies & Tracking
   We use cookies on our website and tracking in our app to understand how you use Kayen and to improve the experience.

2. Data Safety & Deletion
   Your data is encrypted and stored securely. You can request to delete your account and all associated data at any time via the app settings or by emailing us.

3. Your Rights
   You have the right to access, correct, or delete your personal info.

4. Updates
   We’ll update the 'Effective Date' here if our practices change.

Contact us: contactus@kayenfitness.com